General Support

For questions about using Nova, your account, projects, AI features, or other general issues, contact our support team.

Support email: smartnovachat@yahoo.com

Billing Support

If you have questions about a subscription, cancellation, payment, duplicate charge, or billing issue, contact us using the support email above.

Please do not email complete payment-card numbers, passwords, or other sensitive financial credentials.

Privacy Questions

For privacy-related questions or requests concerning your account information, you may also contact us through:

smartnovachat@yahoo.com

Response Times

We aim to review support requests as quickly as reasonably possible. Response times may vary depending on request volume and the nature of the issue.