Refund & Cancellation Policy

1. Subscription Billing

Project Nova may offer paid subscription plans that renew automatically at the end of each billing period unless canceled.

By purchasing a subscription, you authorize the applicable subscription charge and any recurring renewal charges associated with your selected plan.

2. Non-Refundable Payments

Except where required by applicable law, subscription payments are generally non-refundable once they have been charged.

Nova does not normally provide partial refunds, credits, or prorated refunds for unused time remaining in a billing period.

3. Cancellation

You may cancel your Nova subscription at any time.

Cancellation prevents the subscription from renewing for the next billing period. Unless otherwise stated, you may continue using paid features until the end of your current paid billing period.

4. Failed or Declined Payments

If a subscription payment fails or is declined, access to paid Nova features may be limited, suspended, or canceled until payment is successfully completed.

5. Exceptional Refunds

Nova may choose to issue a refund in exceptional circumstances at its discretion. Examples may include duplicate charges or confirmed billing errors.

Nothing in this policy limits refund rights that may be required under applicable law.

6. Subscription Changes

Nova may introduce, modify, or discontinue subscription plans, prices, or included features. Where appropriate, users will be informed before changes affecting future billing take effect.

7. Contact

If you believe you were charged incorrectly or have a billing-related question, please contact Nova support through the contact information provided on our website.